{"id":76501,"date":"2021-09-23T12:42:00","date_gmt":"2021-09-23T12:42:00","guid":{"rendered":"https:\/\/rockcontent.com\/?p=76501"},"modified":"2025-09-07T21:23:41","modified_gmt":"2025-09-08T00:23:41","slug":"customer-service-blogs","status":"publish","type":"post","link":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/","title":{"rendered":"9 Customer Service Blogs You Need to Be Subscribed To"},"content":{"rendered":"

It can be challenging to bring in new customers, but it becomes even more difficult to keep those customers loyal to your brand.<\/p>\n

After all, there are so many potential issues that you can run into with customer service, and that’s why you need to consider Customer Success<\/a> and Customer Success Management as a priority in your business strategy.<\/p>\n

The good news is that you don’t have to go far.<\/p>\n

Customer service blogs are a great way to stay current with customer needs <\/strong>and the latest trends while also gaining access to invaluable information that will help you operate and grow your business. <\/p>\n

You\u2019ll notice pretty quickly, if you drift around in the world of customer service content for a bit, that there\u2019s a lot of myth-making about what customers actually want. Some will claim customers today are fickle, others say loyalty\u2019s a lost cause, but I don\u2019t really buy that. If you dig into the numbers\u2014like, say, the 2025 Zendesk Customer Experience Trends Report\u2014it turns out most folks really just want to feel heard and respected. Not rocket science, but it\u2019s weird how often brands forget it.<\/p>\n

They also tend to underestimate the impact of quick, honest transparency when things go wrong. People aren\u2019t naive; they know mistakes will happen. It\u2019s the cover-ups, the radio silence, or the classic \u201cyour call is very important to us\u201d routine that drives them up the wall. Toss in a genuine apology and a fix, and you\u2019ve got a decent shot at turning even a bumpy experience into something that actually tightens the customer relationship.<\/p>\n

By investing time in reading this type of content, you are investing in your customer’s journey.<\/p>\n

Whether you’re looking for tips to land customers, keep customers, or something in between, these 10 customer service blogs are some of the best in the industry, offering advice that you won’t want to miss.<\/p>\n

}}<\/p>\n","protected":false},"excerpt":{"rendered":"

There\u2019s no such thing as too much knowledge, right? In this blog post, we present our favorite customer service blogs for people that work in the area and want to get better every day. <\/p>\n","protected":false},"author":1,"featured_media":76504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-76501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"yoast_head":"\n9 Customer Service Blogs to Boost your Knowledge and Skills<\/title>\n<meta name=\"description\" content=\"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"9 Customer Service Blogs to Boost your Knowledge and Skills\" \/>\n<meta property=\"og:description\" content=\"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/\" \/>\n<meta property=\"og:site_name\" content=\"Pingback\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-23T12:42:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-08T00:23:41+00:00\" \/>\n<meta name=\"author\" content=\"Carolina\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carolina\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/\",\"url\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/\",\"name\":\"9 Customer Service Blogs to Boost your Knowledge and Skills\",\"isPartOf\":{\"@id\":\"https:\/\/pingback.com\/en\/resources\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2021-09-23T12:42:00+00:00\",\"dateModified\":\"2025-09-08T00:23:41+00:00\",\"author\":{\"@id\":\"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/5931a4533700c840b9f38199581abc33\"},\"description\":\"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.\",\"breadcrumb\":{\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/pingback.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"9 Customer Service Blogs You Need to Be Subscribed To\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/#website\",\"url\":\"https:\/\/pingback.com\/en\/resources\/\",\"name\":\"Pingback\",\"description\":\"Marketing for builders\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pingback.com\/en\/resources\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/5931a4533700c840b9f38199581abc33\",\"name\":\"Carolina\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/70cde532238b4f8bf4a6e7e589ff0a259eda38fa966564ca7ed7d23e61c27774?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/70cde532238b4f8bf4a6e7e589ff0a259eda38fa966564ca7ed7d23e61c27774?s=96&d=mm&r=g\",\"caption\":\"Carolina\"},\"sameAs\":[\"https:\/\/pingback.com\"],\"url\":\"https:\/\/pingback.com\/en\/resources\/author\/adm1n\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"9 Customer Service Blogs to Boost your Knowledge and Skills","description":"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/","og_locale":"pt_BR","og_type":"article","og_title":"9 Customer Service Blogs to Boost your Knowledge and Skills","og_description":"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.","og_url":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/","og_site_name":"Pingback","article_published_time":"2021-09-23T12:42:00+00:00","article_modified_time":"2025-09-08T00:23:41+00:00","author":"Carolina","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Carolina","Est. tempo de leitura":"7 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/","url":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/","name":"9 Customer Service Blogs to Boost your Knowledge and Skills","isPartOf":{"@id":"https:\/\/pingback.com\/en\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage"},"image":{"@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage"},"thumbnailUrl":"","datePublished":"2021-09-23T12:42:00+00:00","dateModified":"2025-09-08T00:23:41+00:00","author":{"@id":"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/5931a4533700c840b9f38199581abc33"},"description":"Customer service blogs are a great way to learn the tricks of the trade and stay current on the latest trends.","breadcrumb":{"@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/pingback.com\/en\/resources\/customer-service-blogs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/pingback.com\/blog\/"},{"@type":"ListItem","position":2,"name":"9 Customer Service Blogs You Need to Be Subscribed To"}]},{"@type":"WebSite","@id":"https:\/\/pingback.com\/en\/resources\/#website","url":"https:\/\/pingback.com\/en\/resources\/","name":"Pingback","description":"Marketing for builders","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pingback.com\/en\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/5931a4533700c840b9f38199581abc33","name":"Carolina","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/pingback.com\/en\/resources\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/70cde532238b4f8bf4a6e7e589ff0a259eda38fa966564ca7ed7d23e61c27774?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/70cde532238b4f8bf4a6e7e589ff0a259eda38fa966564ca7ed7d23e61c27774?s=96&d=mm&r=g","caption":"Carolina"},"sameAs":["https:\/\/pingback.com"],"url":"https:\/\/pingback.com\/en\/resources\/author\/adm1n\/"}]}},"_links":{"self":[{"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/posts\/76501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/comments?post=76501"}],"version-history":[{"count":3,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/posts\/76501\/revisions"}],"predecessor-version":[{"id":127029,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/posts\/76501\/revisions\/127029"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/media?parent=76501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/categories?post=76501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pingback.com\/en\/resources\/wp-json\/wp\/v2\/tags?post=76501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}