{"id":77923,"date":"2022-01-12T13:52:51","date_gmt":"2022-01-12T13:52:51","guid":{"rendered":"https:\/\/rockcontent.com\/?p=77923"},"modified":"2025-09-06T21:56:57","modified_gmt":"2025-09-07T00:56:57","slug":"shopping-experience-social-commerce","status":"publish","type":"post","link":"https:\/\/pingback.com\/en\/resources\/shopping-experience-social-commerce\/","title":{"rendered":"How Can You Promote a Shopping Experience On Social? Learn From These Successful Brands"},"content":{"rendered":"<p>A lot has changed since the beginning of 2020, especially after the initial lockdown in many countries around the world. It also changed the role of social media in marketing strategies.<\/p>\n<p>Once used just as a channel between a company and its customers, big companies are reimagining this interaction and creating social-first customer experiences. This is because, due to the lockdown, <a href=\"https:\/\/www.oberlo.com\/statistics\/how-many-people-shop-online\" target=\"_blank\" rel=\"noreferrer noopener\">millions of people are now using online shopping<\/a> as a routine for all kinds of products and services.<\/p>\n<p>Social channels are also becoming more frequently used by companies because of their power to create viral content. Due to the way these platforms are built (smaller and flashy content, ease of sharing and instant social feedback), content that really gets into people\u2019s minds tends to quickly go viral.<\/p>\n<p>In fact, according to <a href=\"https:\/\/www.hootsuite.com\/research\/social-trends\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Hootsuite<\/strong>&#8216;s Social Trends 2025 report<\/a>, 53.2% of people in the younger generations prefer to turn to social networks to research brands.<\/p>\n<p>What does this mean? This year, more than ever, small businesses will need to pay special attention to social commerce, according to Hootsuite\u2019s study. Utilizing social commerce can create a better branding experience and bring better results in business.<\/p>\n<p>On one hand, we at <strong>Rock Content<\/strong> are specialists and provide a great experience through awesome content.<\/p>\n<p>On the other hand, <strong>Hootsuite <\/strong>is specialized in social media and its trends \u2014 that\u2019s why we put these two hands together to make this special series of articles in partnership. Follow us to get a deeper perspective on each trend provided in Hootsuite\u2019s report, and see how this might impact your brand in 2025.<\/p>\n<h2 class=\"wp-block-heading\">The Impactful Growth of Social Commerce<\/h2>\n<p>It seems like there\u2019s no coming back from buying through social media platforms. According to Statista, market forecasts indicate the <a href=\"https:\/\/www.statista.com\/statistics\/1251145\/social-commerce-sales-worldwide\/\" target=\"_blank\" rel=\"noreferrer noopener\">global amount of sales through these types of networks in 2026 will be around 2.9 trillion dollars<\/a>.<\/p>\n<p>One of the main reasons for the ascension of social commerce is the personalized shopping experience that buyers can find in apps like Instagram, Pinterest and Facebook.<\/p>\n<p>Hypersegmented ads play a strong role in helping companies target the right customers. That statement is confirmed by the report that <a href=\"https:\/\/www.statista.com\/statistics\/308217\/us-generations-social-media-purchasing-influence\/\" target=\"_blank\" rel=\"noreferrer noopener\">75% of Gen Z users in the U.S. are influenced by social ads in their purchasing decisions<\/a>.<\/p>\n<p>Another highlight goes to visual content formats. Businesses have noticed that more and more consumers are hooked by quick videos, live streams and high-quality images. As a result, it\u2019s not surprising that <a href=\"https:\/\/www.gwi.com\/reports\/social?utm_source=ppc&amp;utm_medium=ppc&amp;utm_term=social%20media%20stats&amp;utm_campaign=GWI+-+UK+-+EN+-+Social+Trends+-+Social+Media+-+BMM&amp;hsa_cam=14410799012&amp;hsa_mt=b&amp;hsa_ver=3&amp;hsa_src=g&amp;hsa_ad=541659484036&amp;hsa_net=adwords&amp;hsa_tgt=kwd-12553390561&amp;hsa_acc=9903771596&amp;hsa_grp=126625554859&amp;hsa_kw=social%20media%20stats&amp;gclid=CjwKCAjwkvWKBhB4EiwA-GHjFuFr77UaQVCduxHbnMREN9ahWFxl5Mak3Ggt0XDh6oIfeUmzTYZ9LRoCm3kQAvD_BwE\" target=\"_blank\" rel=\"noreferrer noopener\">40% of Pinterest\u2019s users search for products and brands on the picture-based platform<\/a>.<\/p>\n<p>The visual content trend is once again proved by <a href=\"https:\/\/www.gwi.com\/reports\/social?utm_source=ppc&amp;utm_medium=ppc&amp;utm_term=social%20media%20stats&amp;utm_campaign=GWI+-+UK+-+EN+-+Social+Trends+-+Social+Media+-+BMM&amp;hsa_cam=14410799012&amp;hsa_mt=b&amp;hsa_ver=3&amp;hsa_src=g&amp;hsa_ad=541659484036&amp;hsa_net=adwords&amp;hsa_tgt=kwd-12553390561&amp;hsa_acc=9903771596&amp;hsa_grp=126625554859&amp;hsa_kw=social%20media%20stats&amp;gclid=CjwKCAjwkvWKBhB4EiwA-GHjFuFr77UaQVCduxHbnMREN9ahWFxl5Mak3Ggt0XDh6oIfeUmzTYZ9LRoCm3kQAvD_BwE\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube, which is a source of research for 51% of shoppers in the U.S. and U.K<\/a>.<\/p>\n<p>Numbers don\u2019t lie, so let\u2019s waste no more time and take a look at some cases of companies that created great social commerce experiences for their customers and prospects. Shall we?<\/p>\n<h2 class=\"wp-block-heading\">5 Amazing Examples of Social Commerce Strategies<\/h2>\n<h3 class=\"wp-block-heading\">1. Au Revoir Cinderella<\/h3>\n<p>The fashion shoe brand <a href=\"https:\/\/www.instagram.com\/aurevoircinderella_shoes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Au Revoir Cinderella<\/a> from Barcelona currently uses UGC (<a href=\"https:\/\/pingback.com\/en\/resources\/user-generated-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">user-generated content<\/a>) to promote its offerings while engaging with its audience.<\/p>\n<p>In this post, they shared a picture sent by a typical shopper to express the genuineness of their footwear.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img data-opt-id=378959660  decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/9v8Tk6e3qfQMxbyoKBWZsj0xwBbtpR2COyNyBDFQcCQ7JR29zkffu8jQCQVHSE2fRr0wAzJPGk6xMourLicqxLsndDA0w-32k4an0y_EHfWUSBtzwEalWXq6Uk4n9VZz-syIZHXl\" alt=\"\" width=\"800\"\/><\/figure>\n<\/div>\n<p>Interactions like these help brands build more natural relationships with potential buyers because they can see how a product fits in the life of actual consumers.<\/p>\n<p>With a strong UGC strategy, your followers will be happy to create content for your brand and also promote it on their social channels. This is a great way to create a bond with your audience.<\/p>\n<p>The strategy might work even better if the users that generate content for you are popular on the internet. Au Revoir Cinderella partners with micro-influencers from the fashion industry to get a stronger reach on Instagram and acquire more prospects.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img data-opt-id=1893171747  decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/4ACOymdZGK4bPNEKsRzrlssWFvrKBKAc04jNK652X5_BD7zxAbW2p5Wu0nIS_yAYWVBgbEWSfA5QTXEtROcpDXRTpmQo3NtrV0m96rKcxCnNU6QT0acqSnEUqpre_HRSMV4NPVnn\" alt=\"\" width=\"800\"\/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\">2. Sephora<\/h3>\n<p>The iconic beauty brand is really well-known for great experiences with customers at their physical stores. For example, usually, there are 2 colors of baskets, one for people who need help and another for people who would rather shop by themselves.<\/p>\n<p>With social commerce, it&#8217;s necessary to create an experience on that same level. With that in mind, Sephora created a great shopping experience with its <a href=\"https:\/\/www.sephora.com\/beauty\/fragrance-gift-guide\" target=\"_blank\" rel=\"noreferrer noopener\">\u201cFragrance IQ\u201d quiz<\/a>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img data-opt-id=1640143684  decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/gcrszRttxBhqIqcelFRJHl1GY2NP0ZAP7Omz1EjASafmbG0YY2akjdzhvn_36Bx31gPoWfr-zb8suzLRqpr-LCqXjuELidBPbIjWsdiBtISeatW8AaX3Rk4piJK2hQIdmSQdr5F-\" alt=\"\" width=\"800\"\/><\/figure>\n<\/div>\n<p>Recommendations are always a great way to attract new customers, and creating an interactive quiz improves this experience even more.<\/p>\n<p>Resources like this reinforce the credibility of your brand. After all, you\u2019re actively helping users choose the right product for their needs, instead of selling them anything you have in stock, just to take their money.<\/p>\n<p>As a result, shoppers who went through the quiz are likely to come back for more purchases if your recommendations prove to be accurate for their preferences.<\/p>\n<p>At the same time, quizzes and other interactive experiences give you a more precise understanding of your customer\u2019s behavior. Every answer and click generates data that you can capitalize on to approach customers with the offers they\u2019re more inclined to accept.<\/p>\n<p>If you\u2019ve ever scrolled through Sephora\u2019s Instagram or even just glanced at their stories, you\u2019ll probably notice they\u2019re constantly blending shopping and entertainment. That\u2019s on purpose\u2014people are drawn in by tutorials, unboxings, and reviews, which are subtly woven with shoppable links. Not everybody drops money after seeing one post, but the continuous exposure makes the brand stick around in your head, whether you\u2019re ready to buy or just daydreaming about a shopping spree.<\/p>\n<p>Honestly, the blending of influencer partnerships and in-house content is a big part of their playbook. Instead of plain old ads, they let real people show off looks, fails, or surprising favorites. That kind of authenticity is hard to manufacture\u2014it\u2019s way messier, less filtered, and frankly a lot more convincing than most glossy campaigns. Sometimes you get a little behind-the-scenes chaos, which, let\u2019s be honest, feels more like how we actually buy stuff these days.<\/p>\n<h3 class=\"wp-block-heading\">3. Boll\u00e9<\/h3>\n<p>Leveraging augmented reality (AR) to create a unique experience for Instagram followers, Boll\u00e9 allowed potential buyers to virtually try-on and try-out its new sunglasses model, Phantom.&nbsp;<\/p>\n<p>Users were able to visualize how the lenses look on their faces with the selfie-mode camera. Then they could switch to the front-facing view and add effects to the camera to see how the sunglasses would perform in a real environment.<\/p>\n<p>The experience is totally integrated into the shopping process, so after enjoying their image using the sunglasses, users can immediately select the desired model and which seller they will purchase from.<\/p>\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Try out Phantom lens with Boll\u00e9 revolutionary Augmented Reality Experience\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/ThpAER6rYtw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div>\n<\/figure>\n<p>Boll\u00e9\u2019s initiative is another great example of how social commerce can be more effective and profitable with the support of advanced technology. From a branding standpoint, it\u2019s also a strategic way to boost engagement and authority in the market.<\/p>\n<p>In addition, providing sophisticated ways for users to engage with products prior to spending their money is a win-win approach. The more interactions that are registered on the AR page, the higher the chances of capturing valuable data from each visitor.<\/p>\n<h3 class=\"wp-block-heading\">4. Dollar Shave Club<\/h3>\n<p>Taking advantage of positive feedback from customers is key for a brand to stand out in the e-commerce world. With this in mind, <a href=\"https:\/\/www.pinterest.com\/dollarshaveclub\/dsc-reviews-unboxing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dollar Shave Club created a Pinterest board<\/a> completely dedicated to its customers\u2019 valuable comments about them and unboxing photos.<\/p>\n<p>This action mixes user-generated content and social proof to gain credibility and trust with not only their base but with every Pinterest user that wants to know more about the brand.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img data-opt-id=1004618753  decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/_OxaZKNNcMGlT4pHylvy4cSzQ7RWZxNyJ7o6bUOnz6bg25LEHnlUbHOipY4V7_n5U8rL68nR40LsSgQ7GITV4BkUUnlhgfk_m5PEmpCG2tg1GIadwPAnOA8OB9g44iAEW8dOqqw2\" alt=\"\" width=\"800\"\/><\/figure>\n<\/div>\n<p>This example eloquently shows how different steps of the customer lifecycle can nurture each other to benefit the brand as a whole.<\/p>\n<p>Dollar Shave Club leverages loyal shoppers in the retention phase to make the case for their service in order to attract new buyers. It\u2019s the perfect combination!<\/p>\n<h3 class=\"wp-block-heading\">5. Jordan<\/h3>\n<p>In 2018, this <a href=\"https:\/\/www.nike.com\/jordan\" target=\"_blank\" rel=\"noreferrer noopener\">legendary shoe brand<\/a> joined forces with Snapchat to build an outstanding digital experience to launch its special edition Air Jordan III \u2018Tinker.\u2019 It was only accessible in a certain court area of the NBA All-Star Weekend.<\/p>\n<p>In addition to producing urgency for Jordan\u2019s customers, this strategy involved a gamification process to keep Snapchat users on the platform during the event. They could simulate a classic play by Michael Jordan in 1988 by activating a unique lens effect.<\/p>\n<p>The QR code provided by Jordan to the attendees allowed them to buy the sneakers directly from Snapchat, through an integration with Shopify.<\/p>\n<p>The cherry on the cake was the speedy delivery system, led by a company called Darkstore. Most buyers received their brand new shoes at home on the same day.<\/p>\n<p>This on-point, engaging experience represents the best of both worlds for social commerce. It benefits from the emotional peak felt by shoppers because of the event environment while providing a straightforward buying method that knocks down objections.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img data-opt-id=1197238860  decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/Wm07SsNs89pE6Jw7patcf3kQOWM4aefvW2H8cMpyCcpqQXxDHB0Nm8yNbYA4Bh8ipGxojbBQXifEDj5EDX_gYvyuqMIxMgcmP-XQblu70z8i_8bDANseuha87v33bIrqRogcRRYo\" alt=\"\"\/><\/figure>\n<\/div>\n<p>With all these examples, it\u2019s possible to see that social media can provide a great and unique shopping experience for users in general. Brands can mix their products or services with specific social tools to engage with their audience, work to create a solid promoter base and convert even more customers, instead of just serving as a mere display for customers.<\/p>\n<p>If you want to get more insights about what social media marketing holds for this year, check out <a href=\"https:\/\/www.hootsuite.com\/research\/social-trends\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Hootsuite<\/strong> Social Media Trends 2025<\/a> report and also be on the lookout for our special articles here on Rock Content\u2019s blog.<\/p>\n<p>Next week, for the last article in <strong>Rock Content<\/strong> and <strong>Hootsuite<\/strong>&#8216;s blog series, we\u2019ll dive deep into how the demand for customer service on social media has been surging. Stay tuned!<\/p>\n<p> }}<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lot has changed since the beginning of 2020, especially after the initial lockdown in many countries around the world. It also changed the role of social media in marketing strategies. Once used just as a channel between a company and its customers, big companies are reimagining this interaction and creating social-first customer experiences. This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":77926,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,122],"tags":[],"class_list":["post-77923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-everybody-writes","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Can You Promote a Shopping Experience On Social<\/title>\n<meta name=\"description\" content=\"Social Commerce has been increasingly efficient at attracting buyers and some brands are proving it. Their campaigns might inspire you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pingback.com\/en\/resources\/shopping-experience-social-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Can You Promote a Shopping Experience On Social? Learn From These Successful Brands\" \/>\n<meta property=\"og:description\" content=\"Social Commerce has been increasingly efficient at attracting buyers and some brands are proving it. Check our post to see how their campaigns can inspire you!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pingback.com\/en\/resources\/shopping-experience-social-commerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Pingback\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-12T13:52:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-07T00:56:57+00:00\" \/>\n<meta name=\"author\" content=\"Carolina\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"How Can You Promote a Shopping Experience On Social? Learn From These Successful Brands\" \/>\n<meta name=\"twitter:description\" content=\"Social Commerce has been increasingly efficient at attracting buyers and some brands are proving it. 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