{"id":87885,"date":"2022-08-17T09:40:22","date_gmt":"2022-08-17T09:40:22","guid":{"rendered":"https:\/\/rockcontent.com\/?p=87885"},"modified":"2025-09-18T22:20:04","modified_gmt":"2025-09-19T01:20:04","slug":"brand-purpose-diversity","status":"publish","type":"post","link":"https:\/\/pingback.com\/en\/resources\/brand-purpose-diversity\/","title":{"rendered":"Brands sell diversity, but don&#8217;t practice it"},"content":{"rendered":"<br \/>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>A principle isn&#8217;t a principle until it costs you something.<\/em><\/p>\n<\/p>\n<p><cite>-William Bernbach<\/cite><\/p>\n<\/blockquote>\n<p>It was March, 2025.<\/p>\n<p>On the eve of International Women&#8217;s Day, State Street Global Advisors, which manages some $2.5 trillion in assets, indicated its solidarity with the day&#8217;s demonstrators. The company installed a roughly 4.3 feet tall bronze statue of a defiant girl in front of Wall Street&#8217;s iconic charging-bull statue.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img data-opt-id=1808904249  decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/QLTmea8KaMwW2iNS047f5j-Fu1GZWF1GlliIY4oj17-yitonSH5y9WoEaIPUxGEjgHMVU8P1oUI2iHkBNHtxeY_rCRzaTYrrSbfwg983s8ABKJVsfKm7qCpBCGUd1rZO3k0U6fvrH12TFAgw1P979A\" alt=\"\"\/><\/figure>\n<\/div>\n<p>The reaction to the new statue, designed by artist Kristen Visbal, was immediate and powerful. The installation was part of a much broader campaign. &#8220;Fearless Girl,&#8221; as the statue was renamed, was part of State Street&#8217;s campaign to pressure companies to add more women to their boards. The firm followed up the installation with a letter to thousands of companies asking them to take action to increase the diversity on their boards.<\/p>\n<p><a href=\"https:\/\/www.theatlantic.com\/business\/archive\/2017\/03\/fearless-girl-wall-street\/519393\/\" target=\"_blank\" rel=\"noreferrer noopener\">In an interview with <em>The Atlantic<\/em> magazine a few weeks after the installation<\/a>, Ron O&#8217;Hanley, a longtime investment management exec who became the CEO of State Street Global Advisors in 2015, said:<\/p>\n<p><em>&#8220;In our mind, there is incontrovertible evidence about the benefits of diversity. We felt that we needed to be more categorical about that with companies. But we also tend to not like checklists. We like broad principles.&#8221;<\/em><\/p>\n<p>When the permit allowing the statue to sit on city property expired, the artist argued that her sculpture was about much more than a company&#8217;s corporate ambitions. She spoke about the importance of equal pay for women, discussed the fight for women&#8217;s rights in developing countries such as Afghanistan and India, and made the pitch that the statue was a symbol of the global women&#8217;s movement.<\/p>\n<p>There&#8217;s real irony to this.<\/p>\n<p>In September 2025, several months after the statue went up, State Street agreed to pay five million dollars to settle claims by the U.S. Department of Labor that it had systematically discriminated against women and Black employees through unfair pay practices. A headline on CNN read, at the time, &#8220;<em>Awkward! Company behind &#8216;Fearless Girl&#8217; settles gender pay dispute.<\/em>&#8221;&nbsp;<\/p>\n<p>Add to this State Street&#8217;s own record on gender diversity \u2014 their top executives are 82% men\u2026<\/p>\n<p>Well, not a surprise, frankly.<\/p>\n<p>State Street and the Fearless Girl&#8217;s story tells us a lot about <a href=\"https:\/\/marketingacrossborders.blog\/2022\/03\/02\/whose-side-are-you-on\/\" target=\"_blank\" rel=\"noreferrer noopener\">the recent race for brands to adopt a brand purpose<\/a> and the real gap between what they say and the way they really act.&nbsp;<\/p>\n<p>Also, it tells us a lot about how some brands consider their Diversity, Equality and Inclusion policy a Marketing tool, a mere PR technique, instead of a visible sign of standing for social justice and equality.<\/p>\n<p><script src=\"https:\/\/ionfiles.scribblecdn.net\/scripts\/ionizer-1.3.min.js\" data-ion-embed-hash=\"eyJ1cmwiOiIvL2ludGVyYWN0aXZlLnJvY2tjb250ZW50LmNvbS90aGViZWF0LWJhbm5lcj9faW9uX3RhcmdldD1lbWJlZC0xLjAiLCJpZCI6Il9pb25faW9uaXplcl8xNjQzMzkxMzYyMzY3IiwiYXBwZW5kUXVlcnkiOmZhbHNlfQ==\"><\/script><\/p>\n<h3 class=\"wp-block-heading\"><em>&#8220;Companies need to become the change they are tweeting about.&#8221;&nbsp;<\/em><\/h3>\n<p>More dangerously, as the teacher and writer Mark Ritson put it in <a href=\"https:\/\/www.marketingweek.com\/mark-ritson-black-lives-matter-brands\/\" target=\"_blank\" rel=\"noreferrer noopener\">his column<\/a> for <em>Marketing Week<\/em>, <em>&#8220;We marketers live in a branding bubble of our own creation. We think brands matter. That our brand matters. We think advertising is important. We think other people care.&#8221;<\/em><\/p>\n<p>Well, now we know that this is not really the case. And I think that this &#8220;branding bubble&#8221; has grown up to the point of influencing the whole company&#8217;s behavior.&nbsp;<\/p>\n<p>Companies have been climbing over themselves to take a stand and speak out, running all those PR activities that make them feel good about themselves while making no difference to anything or anyone out there in the real world.<\/p>\n<p>It feels like the platitudes flow thicker with each news cycle. You scroll social media during every societal crisis and see the same brands cue up their standard responses: \u201cWe are saddened. We stand united.\u201d But when you peel back all those statements, what\u2019s actually different about the company the next week? Not much, honestly\u2014at least not in ways that go beyond hashtags and \u201csolidarity\u201d selfie posts. It\u2019s almost too easy now for companies to join the chorus, get a round of applause, and return to business as usual.<\/p>\n<p>I wish I could be more optimistic, but if you talk with people inside these organizations (or just read employee reviews on Glassdoor\u2014sometimes a brutal rabbit hole), you get the sense most know the drill. Leadership approves a campaign, checks off the visibility box, then everyone goes back to ignoring the tough internal conversations, the uncomfortable data that shows nothing has budged. If you\u2019re wondering why folks roll their eyes when a brand posts about social justice, well, maybe this is why.<\/p>\n<p>And we know why: the business case for diversity, equity, and inclusion (DEI) is stronger than ever. According to a <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-wins-how-inclusion-matters\" target=\"_blank\" rel=\"noreferrer noopener\">McKinsey study<\/a>, companies with cultural and ethnic minorities on their teams are 36% more likely to experience industry-leading profitability. Another <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/black-consumers-where-to-invest-for-equity-a-preview\" target=\"_blank\" rel=\"noreferrer noopener\">McKinsey survey<\/a> shows that more than 80% of Black respondents said they were willing to switch brands if another better represents them.&nbsp;<\/p>\n<p>Moreover, the report found that the greater the representation, the higher the likelihood of outperformance. Companies with more than 30 percent of women executives were more likely to outperform companies where this percentage ranged from 10 to 30, and in turn, these companies were more likely to outperform those with even fewer women executives, or none at all.&nbsp;&nbsp;<\/p>\n<p>In May, America was torn apart <a href=\"https:\/\/www.theguardian.com\/us-news\/2022\/may\/17\/buffalo-shooting-suspect-eco-fascism\" target=\"_blank\" rel=\"noreferrer noopener\">by another mass shooting<\/a>, a horrific, racist murder, in Buffalo. History, unfortunately, repeats itself. The same goes for the reactions of brands. When <a href=\"https:\/\/en.wikipedia.org\/wiki\/Murder_of_George_Floyd\" target=\"_blank\" rel=\"noreferrer noopener\">George Floyd was murdered<\/a> in 2020, many brands spoke out. Two of the largest brands on the planet, Nike and Adidas, started a Twitter race that ended up with unbelievable empty statements.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img data-opt-id=903528890  decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/dMzHB8INqMCmQxILnxCPeDMRd7nIvg5e1uASvTqcVIiV_r2c9Ko7RyRK2NdjE7clN4nrKc5gpJOioYANodB_CqNqbQpxKlt6fMwjh96ab3iLoITwxSa2aGM2dLb8Xx8l1kYFVB3NSvKOEETjCYXnYA\" alt=\"\"\/><\/figure>\n<\/div>\n<p>While it&#8217;s remarkable that two global brands decide to take a position and make statements about racism and the lack of representation that the black community in the US (and people of color in general) face, it should also be apparent that they are not part of the change they are trying to promote.&nbsp;<\/p>\n<p>A quick look at their boards will show the real face of such brands: women and minorities are barely represented. Adidas, for example, was criticized for <a href=\"https:\/\/www.forbesindia.com\/article\/special\/adidas-sells-diversity-but-black-employees-say-it-doesnt-practice-it\/54029\/1\" target=\"_blank\" rel=\"noreferrer noopener\">having only 8% African American<\/a> VPs (as opposed to 13.6% of the population being the same).&nbsp;<\/p>\n<p>Yes, we are the first to say that correlation doesn&#8217;t equal causation; lack of representation doesn&#8217;t necessarily prove these companies are racist. But the numbers clearly show that they are not trying enough.<\/p>\n<p>They have a long way to go.<\/p>\n<p>Once again, <a href=\"https:\/\/www.marketingweek.com\/mark-ritson-black-lives-matter-brands\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mark Ritson<\/a> put it well in his column on the <em>Marketing Week<\/em> website: <em>&#8220;If you care about black lives, you don&#8217;t get inspired by an Instagram post. You get inspired by black faces in the boardroom.&#8221;&nbsp;<\/em><\/p>\n<p>Words are relevant, but actions are profound. Companies need to become the change they are tweeting about.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Never before have we talked so much about brand purpose, nor looked at diversity and inclusion as we do now. But&#8230; what are we doing besides talking?<\/p>\n","protected":false},"author":1,"featured_media":87886,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,122],"tags":[],"class_list":["post-87885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-everybody-writes","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Brands sell diversity, but don&#039;t practice it<\/title>\n<meta name=\"description\" content=\"To have a true brand purpose, companies need to act and not just talk about diversity , inclusion, and social and environmental issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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